Verified this week — Issue #16
Best free AI tools for Sales & Support AI
Sales and support AI automates live chat, ticket replies, lead qualification, and knowledge-base answers. Tidio, Crisp, HubSpot, Chatbase, and Botpress free plans help SMBs deflect FAQs and capture leads. Review conversation caps and human handoff features.
HubSpot Service Hub
Free planFree ticketing, shared inbox, and AI customer agent tools.
Free $0/mo for up to 2 users
Tidio
Free planLive chat and Lyro AI bot for ecommerce support automation.
Free $0/mo: 50 billable conversations
Crisp
Free planMultichannel inbox with AI chatbot and knowledge base.
Free forever: 2 seats, no AI credits
Intercom
Free trialAI-first support with Fin bot and proactive messaging.
14-day free trial
Zendesk
Free trialCustomer service platform with AI agents and knowledge base.
14-day free trial
Clay
Free planData enrichment and AI research agents for outbound sales.
free plan: monthly credits for enrichment
Apollo.io
Free planAI sales platform with B2B database.
free plan: limited monthly credits
Hunter
Free planFind and verify professional emails.
free plan: 25 monthly searches
Lusha
Free planB2B contact data with AI.
free plan: monthly credits
Snov.io
Free planSales automation and email finder.
free plan: monthly credits
Zoho CRM
Free planCRM with Zia AI.
free plan for up to 3 users
Freshsales
Free trialAI-powered CRM from Freshworks.
free trial
Attio
Free planAI-native CRM.
free plan
Streak
Free planCRM inside Gmail with AI.
free plan
Pipedrive
Free trialSales CRM with AI assistant.
free trial
lemlist
Free trialMultichannel outreach with AI.
free trial
Folk
Free trialAI CRM for relationships.
free trial
tawk.to
Free planFree live chat with AI assist add-on.
free live chat forever
Zoho Desk
Free planHelp desk software with Zia AI.
free plan
Help Scout
Free planCustomer support platform with AI.
free plan
Chatwoot
Free planOpen-source customer support with AI agent.
free: open-source and free cloud plan
Landbot
Free planNo-code chatbot builder with AI.
free Sandbox plan
ManyChat
Free planInstagram, WhatsApp and Messenger automation with AI.
Free $0: 25 active contacts per month
Freshchat
Free trialAI messaging and chat support.
free trial
JivoChat
Free planOmnichannel live chat.
free plan: up to 5 agents
Zoho SalesIQ
Free planLive chat and visitor tracking with AI bot.
free plan
DocsBot
Free planAI chatbots trained on your documentation.
free plan: limited bots and questions
Dante AI
Free planCustom AI chatbots for support.
free plan
LiveChat
Free trialLive chat software with AI.
free trial: 14 days
HelpCrunch
Free trialCustomer communication platform with AI.
free trial
Respond.io
Free trialAI customer conversation management.
free trial
Kommunicate
Free trialAI customer support automation.
free trial
LiveAgent
Free trialHelp desk software with AI.
free trial
Bigin
Free planPipeline CRM for small businesses from Zoho.
free plan for one user
FAQ
Common questions
- Can free support bots replace human agents?
- They handle common FAQs; complex cases still need escalation paths to your team.
- Do free sales AI tools integrate with CRM?
- HubSpot and others bundle CRM on free tiers; third-party CRM sync may require paid plans.
- Is customer data safe on free chatbot tiers?
- Review data retention and GDPR options; upgrade for SSO, audit logs, and zero-training guarantees.